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Delivery & Returns

Delivery:

A deposit of 50% of the sale price is required when the order is placed. The balance must be paid when delivery is scheduled.

We currently offer a white glove delivery service within the state of Massachussetts only; we do not offer delivery and shipping to areas outside of Massachussetts at this time but, we're working on it! In some cases there may be minor assembly that needs to be done on site by our representative at the delivery point.

We charge two flat rate delivery fees that are based on proximity to our Boston-based warehouse. Delivery locations with the I-495 Belt are charged a rate of $95 and locations outside of the I-495 Belt within 125 miles of Boston are charged a rate of $175. Requests for deliveries outside of the 125 mile range will be handled with a special quotation.

Returns Policy:

All Dogmestic doghouses are custom ordered and therefore not returnable once delivery has been made. We take great care up front to ensure that the product you want is what you receive. We use only the highest quality materials to ensure that you have an enduring home furnishing for years to come. As with any furniture purchases you must take the proper measurements to ensure the doghouse works within your home and décor.